I know this has further exasperated the delays. Just so everyone is clear, packages are NOT “out for delivery” on our trucks for several days. Understand also that tracking is not completely accurate with its updates. This strategy was put in place within the last few weeks. Our ground team in heavily impacted areas are now contracting FedEx Express, FedEx Freight LTL and local cartage agents to assist with deliveries. In highly impacted areas like PA/NY/NJ and others the staffing for ground operations is down by as much as 50%. Further, many have taken temporary leave of absence due to the virus. We are not immune to the virus, many in our operations groups have been impacted. In short, as I have stated in previous emails, we are experiencing greater than peak period volumes (Nov/Dec) without the manpower or resources to handle. Most pick-up’s are being made with some delays but not near as many as we are experiencing on the delivery end. Here locally in eastern PA we are behind still on most deliveries. All of our operations teams are working 24/7 trying to service our customers. Here is part of the message we received:Īcross the country there are still pockets/regions that we are behind. We have received note that FedEx Ground tracking is having similar issues with scans and processing due to much higher than normal shipping demand and less resources during the pandemic. Tracking is updated each time the post office scans your package during transit. This precaution may halt transit of your shipment for 10-14 days atop its existing transit time. USPS is also taking special precautions for shipments that they suspect may have been compromised through interactions with their staff.
As you are inquiring with us, we can only inquire with the post office, and they are largely dependent on when the item was last scanned by a post office worker. Because your shipment is now in USPS possession, we have limited ability to change the trajectory of the shipment, nor can we speed up the delivery time. Starting May 2020, domestic USA customers have reported either delays in receiving shipments or that tracking has not updated past the "Shipment Received: Package Acceptance Pending: status.ĭue to the COVID-19 pandemic, USPS has reduced their scanning frequency, or is delaying their sorting and delivery times. Skip to USPS Global Shipping Notice » USPS Tracking How long can I wait before filing a claim with Route? » Post: USPS tracking, China Post Tracking, Hong Kong Post Tracking, etc.Related Article: My package is stuck in transit or marked "Delivered" but missing. In, you can track more than 610+ couriers, such asĮxpress: UPS tracking, DHL tracking, FedEx tracking, TNT tracking If you want to find explanations of a specific tracking event, you can refer to " Tracking Status descriptions & suggestions".
#FEDEX GROUND TRACKING UPDATE#
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You can enter a tracking number, air waybill (AWB) number or reference number to track & trace a single international or domestic package, use CSV upload or restful shipment tracking API to track multiple packages.
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